The QLM Group Price Guarantee applies to all Australian companies within the QLM Group. To be eligible you must provide the relevant company, on the date of your quotation or purchase, or within seven (7) days after the date of purchase, evidence of any genuine competitor’s advertised price for the identical product (ie, TOSHIBA brand, model and quality) as advertised or quoted by print, radio, television or website.

• The identical product must be a lower price than the price you are quoted or paid for the product, after all allowances, bonuses, cash backs, and discounts, include any delivery charges.
• You are required to supply evidence of the competitor’s advertised price and the QLM Group reserves the right to verify the evidence of the identical product at the lower price.
• If your claim qualifies for the Best Price Guarantee, we will lower the price by either reducing the quoted price, or refunding to you an amount greater than the difference between the lower price and the price paid by you.
• The Best Price Guarantee does not apply where the lower price is conditional, or a price determined after the allowance of any amount for, or is part of a promotion involving, financing, installation, delivery, bundling, rebates, cash back offer, free or bonus offer, trade discount, stock clearance or any limited quantity promotion; the lower price is offered for a bulk purchase; the lower price is not available to the general public; the lower price has been discounted by the competitor by use of coupons, loyalty rewards, redemption of frequent flyer miles or similar and other offers or incentives to reduce the total cost; the lower price has been discounted by the competitor on the basis that the product is a display stock only, end of line, seconds, refurbished/repaired lines, ex demo, limited quantity, clearance, trade or factory seconds, second hand or similar; the lower price is the result of an error by the competitor; and/or we are unable to verify, using reasonable means, that the lower price or the advertised product is available for purchase.

The provision of a price that betters the lower price by the QLM Group will be the sole and exclusive compensation payable to you.The Best Price Guarantee does not apply where the lower price is conditional, or a price determined after the allowance of any amount for, or is part of a promotion involving, financing, installation, delivery, bundling, rebates, cash back offer, free or bonus offer, trade discount, stock clearance or any limited quantity promotion; the lower price is offered for a bulk purchase; the lower price is not available to the general public; the lower price has been discounted by the competitor by use of coupons, loyalty rewards, redemption of frequent flyer miles or similar and other offers or incentives to reduce the total cost; the lower price has been discounted by the competitor on the basis that the product is a display stock only, end of line, seconds, refurbished/repaired lines, ex demo, limited quantity, clearance, trade or factory seconds, second hand or similar; the lower price is the result of an error by the competitor; and/or we are unable to verify, using reasonable means, that the lower price or the advertised product is available for purchase. The provision of a price that betters the lower price by the QLM Group will be the sole and exclusive compensation payable to you.